Welcome to Strategy for Breakfast! The podcast about real business challenges based on real business conversations! In this Christmas special, we unwrap the dynamic realm of retail and omnichannel strategies, just in time for the holiday shopping rush.

Joining us for this episode is Loek Berendsen, Founder and CEO of Bold Rethink, a Netherlands-based retail strategy agency. And according to Loek, 'Omnichannel paves the way for innovative shopping experiences, seamless delivery, and exceptional customer service, turning your customers into true heroes!'

We explore this further, especially in the festive context. Let us know what you think of this episode at [email protected].

 Discussion points

 · What shifts characterise the evolving retail landscape today?

· What elements define the perfect customer journey this Christmas?

· How does omnichannel revolutionise shopping, delivery, and service experiences?

 Get in touch

-       Connect with Loek Berendsen

-       Connect with Sarah Tijou

-       Or email [email protected]

Resources mentioned in this episode

-       GDS Group – Meet the Boss roundtables

-       GDS Group – Summits

-       If you want to join our community of executives leading the way in business and digital transformation, sign up here: The Leading Provider of Virtual Executive Events & Summits | GDS Group