Would it surprise you that the majority of staff problems is actually not the staff? In 100% of the businesses Sherri has worked with so far, the problems in the staff are due to the owner or management put in place. Whether it’s ignoring problems until an explosion or creating a culture of anger and fear, the buck stops with leadership. In this episode, learn the extremely simple things you can do to change the culture of your staff and increase profits, loyalty, and happiness.

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