YC partners Michael Seibel and Dalton Caldwell discuss how spending real time with your users can unlock insights and growth.

Hear the stories of how Airbnb and Brex built billion-dollar companies by forging genuine connections with customers. Learn why having too much money and too many people can actually slow down learning. And discover how to accelerate insight into your product by making your users feel special.

Successful startups don’t just build technology – they solve human problems. The key is listening to the people who really matter: your customers.