<ol><li>First and foremost, we look at our business from the point of view of the customer.</li>
<li>We endeavor to be the best at anything and everything we do.</li>
<li>We will maintain a fortress balance sheet — and fortress financial principles.</li>
<li>We lift up our communities.</li>
<li>We take care of our employees.</li>
<li>We always strive to learn more about management and leadership.</li>
<li>We do not worry about some issues.</li>
</ol>

First and foremost, we look at our business from the point of view of the customer. We endeavor to be the best at anything and everything we do. We will maintain a fortress balance sheet — and fortress financial principles. We lift up our communities. We take care of our employees. We always strive to learn more about management and leadership. We do not worry about some issues.

Section I: JPMorgan Chase Principles and Strategies (2018)

Throughout our history, JPMorgan Chase has built its reputation on being there for clients, customers and communities in the most critical times. This unprecedented environment is no different. Our actions during this global crisis are essential to keeping the global economy going and will be remembered for years to come.

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Section I: JPMorgan Chase Principles and Strategies (2018)

Section I: JPMorgan Chase Principles and Strategies (2018)