Simon Fraser, VP Insights and Consultancy at InMoment, and Stanford Swinton, discuss key strategies to secure brand loyalty amidst the evolving landscape of customer experience (CX).

Simon Fraser, VP Insights and Consultancy at InMoment, and Stanford Swinton, discuss key strategies to secure brand loyalty amidst the evolving landscape of customer experience (CX).

Securing Brand Loyalty in the Third Wave of CX

Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by <a target="_blank" rel="noopener noreferrer nofollow" href="https://inmoment.com">InMoment</a>. InMoment is trailblazing the customer experience (CX) industry with <a target="_blank" rel="noopener noreferrer nofollow" href="https://inmoment.com/xi-terms/integrated-cx/?regional_redirect=1">Integrated CX</a>—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

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Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by InMoment. InMoment is trailblazing the customer experience (CX) industry with Integrated CX—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by <a href="https://inmoment.com" rel="noopener noreferrer">InMoment</a>. InMoment is trailblazing the customer experience (CX) industry with <a href="https://inmoment.com/xi-terms/integrated-cx/?regional_redirect=1" rel="noopener noreferrer">Integrated CX</a>—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

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Securing Brand Loyalty in the Third Wave of CX

Securing Brand Loyalty in the Third Wave of CX