Today we had the pleasure of sitting down with Justin Strackany, Chief Customer Officer at SecureLink to talk about how he sees technology and AI paving the way for customer success. We’re in the early days of customer success with very few playbooks to draw from…and for a multi-product company, it’s even more challenging. Listen in as Justin takes us into his approach and thoughts on how to drive revenue and continue to push for a great customer experience across all departments.