<p>CAMH's Dr. Sanjeev Sockalingam explains why he helped develop de-escalation training for security guards and customer service workers. Plus, CBC's Anya Zoledziowski shares details about a proposed class action lawsuit against landlords using controversial AI rent software.</p>

CAMH's Dr. Sanjeev Sockalingam explains why he helped develop de-escalation training for security guards and customer service workers. Plus, CBC's Anya Zoledziowski shares details about a proposed class action lawsuit against landlords using controversial AI rent software.

Security guards are becoming de facto mental health workers. This psychiatrist is helping to train them

<p>Tap into the stories that the GTA is talking about. Hosted by David Common. If you listen to one Toronto podcast, make it this one. From the team that brings you CBC Radio’s Metro Morning.</p>

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Tap into the stories that the GTA is talking about. Hosted by David Common. If you listen to one Toronto podcast, make it this one. From the team that brings you CBC Radio’s Metro Morning.

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Security guards are becoming de facto mental health workers. This psychiatrist is helping to train them

Security guards are becoming de facto mental health workers. This psychiatrist is helping to train them