Segment 1: Meet the bar owner who doesn't think the customer is always right. Caitlin Corcoran has been a force in the Kansas City food scene for a while now, most recently as the woman behind Ça Va . Her outspoken views on how to create a safe restaurant for both customers and staff have also made a name for her nationally. Does it mean that sometimes certain customers don't like her? Yes, but she's not losing sleep over it. Caitlin Corcoran , former managing partner, Ça Va Segment 2, beginning