Segment 1: Are we taking the wrong approach to education research? Results-oriented education research often overlooks the side effects that accompany common teaching practices. We learn how the approach medical research makes can help educators avoid damaging policies from the start. Yong Zhao , author, What Works May Hurt: Side Effects in Education Segment 2, beginning at 15:14: Does civility in politics have limits? From refusing service in restaurants to name-calling at the highest level in