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Selection, Implementation and Use: The Journey of Contact Center Technology with Joe Rice | Recorded for Quality Assurance: Episode 4
On this episode of Recorded for Quality Assurance, we welcome Joe Rice, CEO of CXponent. Tune in to hear Joe share his insights on CX technology implementation, stakeholder participation, the importance of organizational alignment, how to drive the benefits of contact center technology and more.
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By VistioOn this episode of Recorded for Quality Assurance, we welcome Joe Rice, CEO of CXponent. Tune in to hear Joe share his insights on CX technology implementation, stakeholder participation, the importance of organizational alignment, how to drive the benefits of contact center technology and more.