<p>The Journey Doctors discuss a recent report detailing the surprising benefits of letting customers control their own data. Dr. Neil Skilling offers a GDPR perspective and both Doctors share how you can give your customers the tools to make their own experiences great.</p>

The Journey Doctors discuss a recent report detailing the surprising benefits of letting customers control their own data. Dr. Neil Skilling offers a GDPR perspective and both Doctors share how you can give your customers the tools to make their own experiences great.

Self Diagnosis: When Customers Control Their Own Data

Welcome to the Journey Doctors Podcast, hosted by Dr. Mark Smith and Dr. Neil Skilling of Kitewheel. 

In this podcast, we discuss burning topics for journey management, orchestration, analytics, and more, focused on getting you the information you need to deliver world-class experiences for your customers and clients. 

These doctors have prescriptions to fix gaps in the customer experience. 

Mark Smith and Neil Skilling met at the University of Edinburgh and are doctors in mathematics and engineering. They’ve built their careers on using data to improve customer experiences. Kitewheel is the latest of many projects that have transformed the way businesses deliver experiences to their customers.

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Welcome to the Journey Doctors Podcast, hosted by Dr. Mark Smith and Dr. Neil Skilling of Kitewheel. In this podcast, we discuss burning topics for journey management, orchestration, analytics, and more, focused on getting you the information you need to deliver world-class experiences for your customers and clients. These doctors have prescriptions to fix gaps in the customer experience. Mark Smith and Neil Skilling met at the University of Edinburgh and are doctors in mathematics and engineering. They’ve built their careers on using data to improve customer experiences. Kitewheel is the latest of many projects that have transformed the way businesses deliver experiences to their customers.

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Self Diagnosis: When Customers Control Their Own Data

Self Diagnosis: When Customers Control Their Own Data