Observation Station

Self Reflections of a Growing Man


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What happens when a valet and hotel bellman becomes a successful sales executive? Join your host Tommy Heitz as he takes you on a journey through his life, revealing how he navigated his way from the service industry to a rewarding career in sales. From his humble beginnings, dealing with the pressures of the service industry and cultural biases, to learning the important lessons of attention to detail, customer service, and soft skills, Tommy offers a candid insight into his personal development and growth.

Ever wondered what it takes to make it in the world of sales? Tommy shares the gritty details of his transition into sales, highlighting the importance of diligence, understanding your product, and managing client relationships. But it's not all smooth sailing - he opens up about the struggles with management dynamics, and how he learned to stand up for himself and not be afraid of obstacles. Tune in to hear how Tommy turned the challenges of his life into stepping stones to success, inspiring listeners to strive for growth and resilience.

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Observation StationBy Tommy Heitz II