Enabling Effective Sales & Customer Experiences

Self Serve Customer Success Microsites


Listen Later

Topics: 

  • Here we go again: do more with less is back for 2023
  • B2B embrace customer-centric strategies once the preserve of B2C firms like Amazon
  • B2B customers demanding more enablement in a frictionless manner
  • Without a large budget to hire CS roles, must find ways to stay connected with customers
  • Solution: Everboarding microsites for each customer
  • Like Netflix recommendations, going digital provides AI recommendations to improve CX
  • Review CX Templates available to get started today: https://marketplace.cxera.com/marketplace

  • ...more
    View all episodesView all episodes
    Download on the App Store

    Enabling Effective Sales & Customer ExperiencesBy Craig Nelson