Self Storage Income Manager Podcast

Welcome back everybody to the Self Storage Income Podcast, this is your host AJ Osborne!I can’t even tell you guys how excited I am to get this episode out to you, it’s one we’ve been wanting to get done for you for a while. We’re sitting down today with the one and only Joe Doherty - Self Storage Association’s Senior VP and Chief Legal and Legislative Officer.Joe has tackled (and is in the process of tackling) some of the most difficult and beneficial legal and legislative battles that self storage owners and operators have faced, and continue to face today. The value he’s brought to the self storage industry through advisement and legislative change is immeasurable.We’re going to dive into these incredible challenges Joe has faced, what the outcomes were, and what his plans are for the future of the self storage industry.That said, I’m going to let you guys get right to it. Enjoy!Thanks everybody,AJYou can keep up with Joe and all the great things happening at the Self Storage Association on their website at: https://www.selfstorage.org/The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/Be sure to go to Selfstorageincome.com to get your copy of my Self Storage Playbook. This step by step playbook walks you through from start to finish - how to identify a self storage market, how to perform due diligence, how to contact a current owner, and ultimately how to land a deal and purchase a storage facility.You can also find the Self Storage Income Podcast on:iTunesSpotifyStitcherThe Self Storage Income Podcast is Sponsored by:Janus International - https://www.janusintl.com/Store Local - https://www.selfstorage.coop/aws/SL/pt/sp/home_pageLive Oak Bank - liveoakbank.com/incomepodcastTenant Inc. - https://www.tenantinc.com/Cedar Creek Wealth: https://cedarcreekwealth.com/

Welcome back everybody to the Self Storage Income Podcast!We have an awesome episode lined up for you today with the one and only AJ Osborne making an appearance.The truth is, managers can make or break a storage facility. Managers have literally THE most important job. They’re the eyes, the ears, and the team on the ground that makes the machine work and keeps it running.But how do you keep everyone on the same page and keep the machine on the right path?Any time you have a team, communications are involved. It’s important that you know and understand your team (even if its just you, your tenants, and an owner). All of this understanding, coordination, etc., is done via communication and this is what we’re going to talk about today.This is communication in relation to your operating procedures, your ability to convey your facilities goals and culture to other team members, communication with yourself and your own goals, and more.Thanks for listening everybody!The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/Be sure to keep up with us on our website:Self Storage Income - https://selfstorageincome.com/The Self Storage Income Manager Podcast is sponsored by:Tenant Inc. - https://www.tenantinc.com/Cedar Creek Wealth: https://cedarcreekwealth.com/

Welcome back everybody to the Self Storage Income Manager podcast!Today we’re going to cover 3 simple things that you can look at to help optimize your facility in huge ways! This episode is short and sweet and to the point.Enjoy, take notes and get your facility operating at peak performance!Thanks everybody!The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/Be sure to keep up with us on our website:Self Storage Income - https://selfstorageincome.com/The Self Storage Income Manager Podcast is sponsored by:Tenant Inc. - https://www.tenantinc.com/Cedar Creek Wealth: https://cedarcreekwealth.com/

Welcome back everybody to the Self Storage Income Manager Podcast! 

 

Today we’re talking marketing strategies. We’re going to walk you through some of the exact marketing strategies and tactics that we use, in addition to some other ideas that could help you increase activity, conversions, and sales at your storage facility. 

 

Marketing is a huge aspect of running a well operated storage facility. Make sure you’re getting it right and optimizing your facilities marketing to have the largest positive impact on your revenue. 

 

Listen in, take notes, and enjoy! 

 

The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/

 

Be sure to keep up with us on our website:

Self Storage Income - https://selfstorageincome.com/

The Self Storage Income Manager Podcast is sponsored by: 

 

Tenant Inc. - https://www.tenantinc.com/

Cedar Creek Wealth: https://cedarcreekwealth.com/

That’s right, today we’re talking about the topic that a lot of us don’t even want to think about… storage facility fires.

Today, we’re talking boat and RV storage. The hot topic, the one we get a ton of questions about. It makes sense because this past year boat and RV sales have increased dramatically and people have to be able to store these vehicles somewhere. So many cities and communities around the country have a lot of regulations that often don’t allow someone to park their boat or RV at their home, and that’s if they even have space.

Welcome back everybody to the Self Storage Income Manager Podcast!

Having a great team is critical to our success as storage owners and operators. Employees are literally what drive and run our entire business. That said, we need to have quality people that do great work. But how do you do this?

One huge key to achieving this is employee training, and that’s what we’re diving into today.

We’re going to share the 6 Keys of Employee Training that go from hiring to having a star employee. There are a ton of factors that go into training that are totally dynamic and that will be different for everyone, but the fundamentals of what we’re talking about today can apply to all of us.

Listen in, take notes, and help ensure you get the best people on your team and keep them on your team.

Thanks everybody!

The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/

Be sure to keep up with us on our website:

Self Storage Income - https://selfstorageincome.com/

The Self Storage Income Manager Podcast is sponsored by:

Tenant Inc. - https://www.tenantinc.com/

Cedar Creek Wealth: https://cedarcreekwealth.com/

Welcome back everybody to the Self Storage Income Manager Podcast!

 

Today we’re talking theft… yes the annoying, shocking, unfortunate truth that happens to all of us at our storage facilities at one point or another. Whether it’s someone breaking into your facility or it's even one of your own tenants breaking into other tenant units, or any number of other possibilities, it’s not a matter of IF, it's a matter of WHEN a thief is going to visit your storage facility. That said, we need to be prepared.

 

We’re going to share some of our own unfortunate experiences with theft at our facilities and also share what we’ve done to address those issues. We also dive into some simple and advanced theft prevention measures that you can implement at your storage facility to help reduce the likelihood of your facility being a target.

 

This is all great information but there’s something we have to remind ourselves as well - no matter what measures we take, we’re not going to ever eliminate the possibility of theft at our storage facilities. Does this mean you throw in the towel and not put reasonable measures in place to prevent theft? Absolutely not. This simply means that you can and should take every measure possible, but not to totally beat yourself up if something like this happens at your storage facility. No one enjoys these issues, but again, it's a reality we have to face.

 

Listen in, take notes, and go out and evaluate your storage facility. See if there are things you could do to help improve the security of your facility and further help to ensure your tenants belongings are safe with you.

 

Thanks everybody!

The Self Storage Income Exclusive Fall Event in Coeur d’Alene Idaho (GET YOUR SEATS RESERVED ASAP!) - https://selfstorageincome.com/events/

 

Be sure to keep up with us on our website:

Self Storage Income - https://selfstorageincome.com/

The Self Storage Income Manager Podcast is sponsored by:

Tenant Inc. - https://www.tenantinc.com/

Welcome back everybody to the Self Storage Income Manager Podcast!

 

Today we’re talking SPRING! For so many of us around the country (and the world), Spring means it’s time to dust everything off and make things beautiful again after what usually seems like a never ending winter months.

 

So what does Spring mean for your storage facility? How can you take advantage of this pivotal season to make your facility stand out as one of (if not THE best) storage facilities in your area?

 

We’re glad to hear you ask that, because that’s exactly what we’re going to dive into on today’s episode. We’re going to share with you our exact Spring cleaning checklist that we use to keep our storage facilities at peak performance and provide the best value and experience a tenant can have in our given markets.

 

We talk the nitty gritty and even dive into some subjects that you might have not even considered when you’re doing your own spring cleaning.

 

Listen in, use this checklist, and help ensure your storage facility is the absolute best that you have to offer.

 

Thanks everybody!

Be sure to keep up with us on our website:

Self Storage Income - https://selfstorageincome.com/

The Self Storage Income Manager Podcast is sponsored by:

 

Tenant Inc. - https://www.tenantinc.com/

You can also check out our other Self Storage Income podcast here:

You can also find the Self Storage Income Podcast on:

iTunes

Spotify

Stitcher

Welcome back everybody to the Self Storage Income Manager Podcast!

 

Whether you’re running a storage facility all on your own, or you’re a part of a team running a storage facility, documentation is extremely important. Tenant leases, accounting, tenant notes, maintenance task lists and schedules… the list goes on and on of everything that we have to keep track of at our storage facility.

 

There are a couple reasons why documentation is so critical. For one, it helps you to provide communications to yourself or your team regarding a person, situation, or task. Secondly, it serves as a record. Having record of people, situations, and tasks is equally important. These records can be used as a reference, training material, evidence for law enforcement, and ammo for a court case.

 

Today we wanted to share with you guys our very own 4 step process of documentation regarding tenant interaction. These steps help us and our managers ensure that everything being documented is relevant, clear, and detailed enough to provide insight on an ongoing interaction with a tenant.

 

We also have an incredible guest with us on the podcast today. Our very own Jennifer Miller jumps in to help shed light on our documentation process with her enormous amounts of self storage management experience.

 

Kick back and enjoy. Thanks everybody!

Be sure to keep up with us on our website:

Self Storage Income - https://selfstorageincome.com/

The Self Storage Income Manager Podcast is sponsored by:

 

Tenant Inc. - https://www.tenantinc.com/

You can also check out our other Self Storage Income podcast here:

You can also find the Self Storage Income Podcast on:

iTunes

Spotify

Stitcher