We discuss Customer Service with the inspiring Selina Viguera. Customer service is not always easy. Selina has spent over a decade in retail guiding and teaching Baristas hospitality, all while being kind and having fun (#selinaselfie)

Selina works for Blue Bottle Coffee in Venice, CA and has been with the company since 2010. As a Café Leader, she continues to enjoy her work as a barista, but also as a trainer, mentor, and coach. Selina began volunteering with the SCA in 2012 and has managed the SCA BGA Café since 2015. She loves people and coffee.