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Today, James Humphries-Stone and Jack Durkin reflect on their recent business and mindset retreat in Girona, Spain, sharing the powerful lessons and takeaways that are already changing their business, relationships, and approach to estate agency.

Inside the episode:

• Why they invest heavily in masterminds outside of estate agency
• The importance of putting yourself in new rooms to gain fresh perspectives
• How avoiding problems creates voids in your business and relationships
• The communication technique of standing side by side with clients to tackle problems together
• Why your value is determined by your impact, not your input
• How to use powerful questions to control conversations and increase conversions
• The importance of giving clients choices to keep control
• Why estate agents should share case studies and the full journey rather than just “another exchange” posts
• How referrals and recommendations build businesses on autopilot

💬 “While the customer is choosing, you are in control.”

They also share:

• The story of negotiating their way onto the retreat without knowing it was included
• The benefits of spending time away from the business to reset and gain clarity
• How their agency has grown exponentially by learning from outside industries

If you’re serious about personal growth, mastering communication, and building a business based on impact rather than volume, this episode will be transformational.

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