What does is take to set up a micro business for a person with a disability? Sally Richards has successfully demonstrated exactly what is takes through supporting her son Jackson to establish JACKmail. In this episode Sally describes the operational and administrative tasks involved in running JACKmail and discusses matters relating to employment and staffing.

Sally Richards

Sally Richards is mother of Jackson West and has supported Jackson in setting up and operating JACKmail, a micro courier business operating in Canberra since 2007. JACKmail offers mail pickup and delivery to and from various businesses and the post office and has 15 clients. The service is carried out by Jackson West with his support worker Sandor. Sandor drives the work vehicle, facilitates interaction between Jackson and JACKmail clients, and supports Jackson in all aspects of the work tasks.

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This podcast is an edited version taken from: Richards, S. (2017). JACKmail, A Microbusiness. In Thinking About Micro Businesses. Issue 30, pp 16-18. Belonging Matters: Melbourne