In this episode Ankush Samant, Principal Lecturer & Consultant, Digital Innovation & Design Practice at NUS-ISS together with Karin Aue, Senior Lecturer, Division of Industrial Design at NUS College of Design and Engineering explore the growing significance of service design, covering touchpoints:

• The shift from human-centered to planet-centric design
• The integral role of service design in the sustainability and circular economy
• The power of collaboration and storytelling
• The transformative impact of AI on service design practices
• Singapore's exemplary public services and digital transformation journey
• The evolution in customer expectations on the future of service design

For more information on Service Design course, please refer HERE

For feedback regarding our podcast, please email to [email protected]