Service Design YAP

Service Design YAP explores Trauma Informed Design with Jenny Winfield


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In this episode we have a frank and fresh talk with Jenny Winfield about Trauma Informed Design Research. We discuss Jenny's route into the profession and she provides a clear and concise overview of Trauma Informed Design, and its four pillars:

  • Safety
  • Trust/Transparency
  • Agency &
  • Hope 

Jenny also shows how these have been applied in her favourite projects - who knew that death doulas existed?

Links to references in the podcast:

This is HCD.  A great intro to Trauma Informed Design.
Practicing without a licence.  An academic paper that looks at negative impact of  design research turns into therapy, by Tad Hirsch

To learn more about  Chayn, a charity supporting those experiencing gender-based violence,  (or to support them with a donation) click here.

Jenny's site: www.jennywinfield.co.u



Service Design YAP is developed and produced by the Service Design Network UK Chapter.
Its aim is to engage and connect the wider Service Design community.

  • Episode Host: Stephen Wood
  • Production Assistance: Jean Watanya
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Service Design YAPBy Service Design Network UK