What do you think of when you hear the term service? Perhaps you think of how you were treated the last time you went to a restaurant. Maybe you remember the experience of getting maintenance on your car. What is it, that marks someone who is truly good at providing service? This episode is based on the following article: Service This podcast is written by David C. Bloom and narrated by Jonathan Bloom. For more articles and podcast episodes, visit AsWeMoveForward.com