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SERVICE framework - Real Customer Service course #2
There are many articles defining what's customer service and how to achieve excellence. Let's break it down and make it visual with the SERVICE framework. Read the full article, the video’s transcription and the references used here: http://en.ivanchagas.com.br/blog/whats-customer-service
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Send in a voice message: https://anchor.fm/schoolofpolymaths/message
Support this podcast: https://anchor.fm/schoolofpolymaths/support
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By School Of PolymathsThere are many articles defining what's customer service and how to achieve excellence. Let's break it down and make it visual with the SERVICE framework. Read the full article, the video’s transcription and the references used here: http://en.ivanchagas.com.br/blog/whats-customer-service
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Send in a voice message: https://anchor.fm/schoolofpolymaths/message
Support this podcast: https://anchor.fm/schoolofpolymaths/support