<p>Mark, Keith, and John discuss service department operations: common pitfalls, opportunities, and the various ways a service department can succeed or struggle.   </p>

Mark, Keith, and John discuss service department operations: common pitfalls, opportunities, and the various ways a service department can succeed or struggle.

<p>Mark, Keith, and John discuss service department operations: common pitfalls, opportunities, and the various ways a service department can succeed or struggle. &nbsp;&nbsp;</p>

Service Habits

Industry veterans Mark Martincic, John Whitnell and Keith Ely have watched the dealership world change a lot throughout their decades working in it, and they look forward to commiserating, reminiscing, reflecting and observing on their many cumulative years as consultants, talking about what the future may hold for this industry, discussing "good reads" as well as providing insight into what is occurring in our current projects.

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Service Habits

Service Habits