Good day folks,

In which country do you think people would willingly wait 60 minutes on a support hotline—and then dial in again the moment they get kicked out? That's right: our beloved Germany. In today’s episode, Kelvin and I dive into the mysteries of German customer service—from mobile providers to government offices and everything in between.

So as usual, lean back and enjoy todays show.

Cheers,

Kelvin and Sascha