In supply chain, the service level defines the probability of not hitting a stock-out during the next ordering cycle. However, the fill rate defines the fraction of the customer demand that will be properly served. Service levels and fill rates are distinct, and should not be confused.

Service Level vs. Fill Rate

Quantitative supply chains are the future: where every possible future gets a probability, where every possible decision gets an economic score, and where control is given back to management thanks to extensive automation. Lokad's goal is to make this future a reality. We help companies do more with their supply chains, their inventories and their production capacities than classical methods would ever allow.

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Service Level vs. Fill Rate

Service Level vs. Fill Rate