Service Notes

By Rina Brahmbhatt

Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious abo

... more

5

55 ratings

Download on the App Store

Download on the App Store

Get it on Google Play

FAQs about Service Notes:

How many episodes does Service Notes have?

The podcast currently has 78 episodes available.

Service Notes episodes:

October 28, 2025 “Don’t Let AI Think for You—Read, Reflect, and Connect with People.” – Rina Brahmbhatt and Orian Mendes
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Orian Mendes and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
9min
October 22, 2025 “Go Fast, but Go Fast Safely—Balance Innovation with Sustainability.” – Rina Brahmbhatt and Orian Mendes
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Orian Mendes and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings

...more
8min
October 21, 2025 “Be Adaptable and Know the Value You Bring.” – Rina Brahmbhatt and Orian Mendes
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Orian Mendes and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings

...more
9min
October 15, 2025 “Bringing People Together Is Where the True Value Happens.” – Rina Brahmbhatt and Orian Mendes
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Orian Mendes and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM,
Visit 24 Trainings
...more
11min
October 14, 2025 “From Service Desk to Sweet Success: Lessons in IT, People, and Problem-Solving.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
1h 14min
October 08, 2025 “No Fluff. Just Get It Done.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
9min
October 07, 2025 “Let’s Use the Existing Process We Have — There Are Such Things as Exception Processes.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
12min
October 01, 2025 “You Need to Talk to Your People and Understand Where You Are.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
12min
September 30, 2025 “Align the Process Before the Tool—Then Enjoy the Cake.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
14min
September 24, 2025 “Let’s Get It Fixed—People First, Technology Second.” – Rina Brahmbhatt and Kim King
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.
We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.
Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,
Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.
In this episode we speak to Kim King and discuss her personal journey, navigating career in Service Management and AI in Service Management.
In this episode you will learn how,
To enhance your knowledge in ITSM, Visit 24 Trainings
...more
11min

FAQs about Service Notes:

How many episodes does Service Notes have?

The podcast currently has 78 episodes available.