This episode of In The Know is about serving the new traditional student. It features a panel of James Elliott, the International President of the Phi Theta Kappa Honor Society, and student at Delaware Technical Community College, Klayre Guzman, former student at San Jose City College and University of California-Davis, and Rosie O'Neill, trustee at Northern Virginia Community College and ACCT board member, moderating the panel. This episode was recorded at our most recent annual congress in San Francisco.