An interview with conflict resolution and mediation specialist Deb Black of BlackForrest Consulting. Deb advises business leaders, owners and teams on matters of workplace conflict, industrial relations, restorative justice, change management and leadership development. Her work focuses on ensuring productive team dynamics, effective communication, and constructive, sustainable working relationships.  An experienced Board Member, Deb holds numerous tertiary and internationally-recognised qualifications, including GAICD, Bachelor of Social Science, Grad Cert in Mediation and a Diploma in Vocational Education & Training. In this interview, Deb shares insights into communication and building understanding in teams to negate conflict.