An interview with psychologist and wellbeing, resilience & mental toughness coach Michelle Bakjac of Bakjac Consulting. Michelle has spent more than 25 years developing and supporting individuals, teams and organisations with workplace wellness training & strategy development, personal & leadership coaching, organisational development programs and leadership training. In this interview, Michelle shares insights about networking for introverts, creating thriving workplace cultures, dealing with volatility, uncertainty, complexity and ambiguity in the world, and the impact of coaching-focused leadership on an organisations productivity and culture.