Some people love conflict. Some of them are even clinicians. This epsiode is for the remaining 97% of you who accept it's a necessary evil but would rather eat their own patella hammer.

Celia Champion, director of Painless Practice has a wealth of tips, tricks, books and references to help you get more comfortable with conflict. And she is human enough to admit that even she is only a 3/10 on the concept.

Workshop link

https://www.eventbrite.co.uk/e/695867968827?aff=oddtdtcreator

Books and theories mentioned:

Surrounded by idiots by Thomas Erickson

SCARF model by David Rock

Radical Candour theory by Kim Scott

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