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Session 4: 2 Skills to Close a Conversation
Clarifying and summarizing are essential sills to master in order to help the speaker and the listener conclude a conversation. Clarifying is important for making sure that the speaker feels heard and that the listener has the correct information. Summarizing provides a recap of the conversation. Both skills work together to being a conversation to a satisfactory conclusion for both the speaker and the listener.
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By The Patrick J. Waide Center for Applied Ethics, Fairfield UniversityClarifying and summarizing are essential sills to master in order to help the speaker and the listener conclude a conversation. Clarifying is important for making sure that the speaker feels heard and that the listener has the correct information. Summarizing provides a recap of the conversation. Both skills work together to being a conversation to a satisfactory conclusion for both the speaker and the listener.