The Fabling Built Podcast

Setting Proper Expectations with Customer and the Project Manager Experience with Matt Helms | Episode 22


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Matt Helms is one of the project managers in Fabling Built who handles larger-scale projects, like additions, big renovations, and outdoor spaces. He is a key player in how we’re improving Fabling Built as a company.

Listen now to learn more about Matt’s journey in Fabling Built, what it’s been like for him, and how he has been helping the company as we grow!

Key Talking Points of the Episode

[00:00] Introduction

[01:10] Who is Matt Helms?

[02:02] How did Matt end up specializing in outdoor spaces?

[03:06] How did Matt get introduced to Fabling Built?

[04:15] What did Matt like most about the Fabling Built culture?

[05:51] What is Matt’s favorite thing to do with his family?

[08:52] What was Matt’s journey like leading to Fabling Built?

[09:34] What is it about Matt’s job drives him?

[11:10] How does Matt feel about his team members getting promoted?

[12:13] How does Fabling Built utilize the skillsets of people in the team?

[14:10] What was it like for Matt to be trained in Fabling Built?

[15:47] How did Matt help improve processes in Fabling Built?

[19:00] What was Matt most excited about when he was training?

[20:11] Why is it important to set proper expectations with clients?

[21:04] How did Matt handle the projects Casey needed help with?

[25:05] What is Matt’s book about?

[26:03] What does a story mean to Matt?

[27:05] What makes Matt effective as a project manager?

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The Fabling Built PodcastBy The Fabling Built Podcast