Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what's free and what's paid for, the skills you'll need, and more. Topics

00:00 Welcome/Introductions

04:46 Heath's discoverys for maximum PA value

08:28 Structured data and unstructured data

09:54 Example of unstructured data (NLU)

11:38 AI Search

14:45 Flow Designer and machine learning

17:58 Adding value as a developer

20:45 The philosophy of ServiceNow and AI

23:24 Dynamic translation and better experiences

28:05 Regression framework

31:09 Developer skills required

33:30 Free and paid-for capabilities

35:38 Closing takeaways

37:28 Contact information

38:09 Outro

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