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Setting Yourself Apart with Kimberly Elliott Baldwin
- 02:11 – Staying motivated
“When they’re happy, that’s what makes me happy and moving forward. I like to see the job from start to finish.” - 04:12 – Building relationships with builders & developers
“Working with my builders, I try to do everything I can to make their job easier.” - 05:35 – Taking care of the customer
“Someone wants to feel like you really care about their project. I’m passionate about what I do, and that comes across to my builders and homeowners. They know I’m invested.” - 07:05 – Being with a customer from start to finish
“Customers tell me all the time, ‘I really appreciate you taking the time to explain what’s going on throughout the whole process.’ That goes a long way.” - 08:30 – Providing support to builders
“Builders that I work with know a little bit about a lot. So I like to be a good resource to them—it only helps them look better. They lean on me to be their expert.” - 09:36 – Collecting sample boards
“I’ve always been a visual person and I just assume everybody else is, which has helped me a lot on sales.” - 11:22 – Leading customer through the design process
“I don’t want to give them too many options, so I ask a lot of questions. I listen to them about what they like and don’t like. Then I know where to direct them from there.” - 14:46 – Standing out from the rest
“If people trust you, they’re going to buy from you. Otherwise they have five other bids they’re going to choose from. I have to set myself apart from everybody else.” - 16:53 – Starting the day with a clean slate
“I get a cup of coffee, check all my emails, answer questions, get proposals out, and that way when I leave and head out to the office, everything is a clean slate so I don’t have any stress on me and am ready to start the day.” - 17:54 – Getting inspired
“It’s about giving myself time to re-energize and think.” - 19:48 – Advice for new salespeople
“There are a lot of moving parts, so you have to be organized. Listen to your customers and be a good resource for them. Be honest and sincere. You have to set yourself apart.” - 22:05 – Having a positive attitude & giving your time
“When you see a customer each day, you need to bring your personality. That’s gone a long way with me as well. When I’m with a customer, I want them to know that the time they’re spending with me is very valuable. I don’t take any phone calls or any text messages.” - 24:25 –Final comments on the best qualities of a sales rep
“As long as you’re sincere and you’re out there managing your time and being honest with people and sincerely wanting to help them, the sales will come.”
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By Sundek- 02:11 – Staying motivated
“When they’re happy, that’s what makes me happy and moving forward. I like to see the job from start to finish.” - 04:12 – Building relationships with builders & developers
“Working with my builders, I try to do everything I can to make their job easier.” - 05:35 – Taking care of the customer
“Someone wants to feel like you really care about their project. I’m passionate about what I do, and that comes across to my builders and homeowners. They know I’m invested.” - 07:05 – Being with a customer from start to finish
“Customers tell me all the time, ‘I really appreciate you taking the time to explain what’s going on throughout the whole process.’ That goes a long way.” - 08:30 – Providing support to builders
“Builders that I work with know a little bit about a lot. So I like to be a good resource to them—it only helps them look better. They lean on me to be their expert.” - 09:36 – Collecting sample boards
“I’ve always been a visual person and I just assume everybody else is, which has helped me a lot on sales.” - 11:22 – Leading customer through the design process
“I don’t want to give them too many options, so I ask a lot of questions. I listen to them about what they like and don’t like. Then I know where to direct them from there.” - 14:46 – Standing out from the rest
“If people trust you, they’re going to buy from you. Otherwise they have five other bids they’re going to choose from. I have to set myself apart from everybody else.” - 16:53 – Starting the day with a clean slate
“I get a cup of coffee, check all my emails, answer questions, get proposals out, and that way when I leave and head out to the office, everything is a clean slate so I don’t have any stress on me and am ready to start the day.” - 17:54 – Getting inspired
“It’s about giving myself time to re-energize and think.” - 19:48 – Advice for new salespeople
“There are a lot of moving parts, so you have to be organized. Listen to your customers and be a good resource for them. Be honest and sincere. You have to set yourself apart.” - 22:05 – Having a positive attitude & giving your time
“When you see a customer each day, you need to bring your personality. That’s gone a long way with me as well. When I’m with a customer, I want them to know that the time they’re spending with me is very valuable. I don’t take any phone calls or any text messages.” - 24:25 –Final comments on the best qualities of a sales rep
“As long as you’re sincere and you’re out there managing your time and being honest with people and sincerely wanting to help them, the sales will come.”