This episode offers seven leadership principles drawn from Denyse's experiences, including continuous learning, seeking help, practising diligently, thorough preparation, embracing mistakes, honesty, and considering diverse customer groups.

To illustrate these points, Denyse shares personal anecdotes, such as recording an audiobook.

A bonus eighth principle, preparing for unforeseen challenges, is also suggested during the discussion.

In conclusion Denyse emphasizes the importance of continuous self-improvement and to use a holistic approach to be a more effective leader.