This week, we have been talking about why some people advance more quickly than others. We have talked about the fact that some people solve problems without being asked. They respond faster than expected. They improve the systems around them. They make decisions when other people hesitate. I have one more thought to share on this. I'll do it right after this.

People who advance quickly remain calm when major problems appear. I used to run summer camps. I had 89 summer camps around the country, and one day, we lost one of our campers. I knew where he was. He was in the bathroom. He told me that, but he did not come out of the bathroom because he had a little accident and was embarrassed. His mother freaked out. We had called the police, the campus police, and everyone went looking for him. No one left, waiting to see what happened. Of course, we found him in the bathroom, but I remained calm.