Counter-Errorism in Diving: Applying Human Factors to Diving

SH285: When Skill Alone Isn't Enough: The Resilient Performance Model


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Diving operations rarely fail because people lack skill; they fail when skilled individuals are not supported by the systems around them. The Resilient Performance Model from The Human Diver explains that performance comes from the interaction of three areas: technical skills, non-technical skills like communication and decision-making, and the wider context such as culture, workload, and resources. When one of these areas is weak or missing, problems appear—such as highly skilled divers working in silence, well-coordinated teams lacking critical skills, or strong systems where people feel unable to challenge decisions. True resilience happens when all three are aligned, allowing teams to adapt when things go wrong and still achieve safe outcomes. The key lesson is that improving safety isn’t just about better training or stricter procedures, but about creating an environment where people can speak up, make good decisions under pressure, and learn from both successes and failures to improve over time.

Original blog: https://www.thehumandiver.com/post/resilient-performance-model

Tags: Commercial Diving

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Counter-Errorism in Diving: Applying Human Factors to DivingBy Gareth Lock at The Human Diver

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