This episode looks at what happens when shadow IT spending surfaces after the money is already gone and IT is left supporting tools no one agreed on. We explore why these breakdowns occur, how misaligned decision making creates technical debt, and why organizations need a clear liaison function that connects business requirements with IT capability. The discussion highlights practical steps for restoring alignment, setting realistic priorities, and building the structure needed to prevent costly surprises in the future.

Watch the full episode here: https://youtube.com/live/17w7BHi0xQQ 

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