Shane Metcalf is the co-founder and CCO of 15Five, a human-centered performance management platform that creates effective managers, highly engaged employees, and top-performing organizations. Shane and his co-founders started 15Five to help companies bring out the best in their people. Prior to his role as CCO, Shane worked as the Director of Customer Success, and later as the Vice President of Customer Success, where he won the company customers for life by building self-service and high touch programs that helped unlock the full potential of the product. Before 15Five, Shane was an executive coach in the Bay Area for more than 12 years, where he worked with tech and social entrepreneurs to create new levels of high performance, productivity and organizational health.