On this bonus episode, Christopher Plant sits down with Shannon Knapp, president and CEO of The Leading Hotels of the World. They discuss everything from the pandemic's affect on the hospitality industry to how hotels adapt their marketing techniquest through customer reviews and market feedback. 
Learn more about <a href="https://ilcongress.com/ilc/shannon-knapp-2">Shannon Knapp</a>

On this bonus episode, Christopher Plant sits down with Shannon Knapp, president and CEO of The Leading Hotels of the World. They discuss everything from the pandemic's affect on the hospitality industry to how hotels adapt their marketing techniquest through customer reviews and market feedback. Learn more about Shannon Knapp

On this bonus episode, Christopher Plant sits down with Shannon Knapp, president and CEO of The Leading Hotels of the World. They discuss everything from the pandemic's affect on the hospitality industry to how hotels adapt their marketing techniquest through customer reviews and market feedback.&nbsp;
Learn more about <a href="https://ilcongress.com/ilc/shannon-knapp-2" rel="noopener noreferrer">Shannon Knapp</a>

Shannon Knapp @ INDIE Cultivate 2022 - Customer Reviews and Market Feedback

Indie Colorcast is where we explore independent hospitality, entrepreneurship, and society at large. Through conversations with leaders in our community of hoteliers, designers, and others; we encourage idea generation and new ways of conducting meaningful business.

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Shannon Knapp @ INDIE Cultivate 2022 - Customer Reviews and Market Feedback

Shannon Knapp @ INDIE Cultivate 2022 - Customer Reviews and Market Feedback