On the latest episode of Shaping eCommerce, Tim Bucciarelli had the pleasure of interviewing Michael Potters, Senior Strategic Partner Manager at Gorgias. On the podcast, they talk about:

- His experience being a Gorgias customer and then transitioning to his current role
- The Gorgias ICP
- The plug and play nature of Gorgias that increases time to value
- How Gorgias differs from Zendesk
- How Gorgias powers communications across the entire customer journey

#ecommercesolutions #ecommercesoftware #ecommerceproducts  #ecommercetechnologies #customerservice #customersupport #gorgias

Find Gorgias at: https://www.gorgias.com/