In episode 8 of Retail Checks and Balances, Kevin Spencer interviews Alan Cohen, an international speaker, public speaking coach, and author. They discuss the importance of emotional intelligence in business and how it can benefit business owners, leaders, entrepreneurs, and parents. Alan shares his expertise on emotional intelligence and explains why these skills are essential for success. 

Tune in to this insightful episode and discover how emotional intelligence can transform your personal and professional relationships. 

TIMESTAMPS

[00:01:20] Importance of Emotional Intelligence.

[00:07:24] The Challenge of Connection.

[00:09:41] Chaos and Purpose in Leadership.

[00:20:03] The Power of Storytelling.

[00:23:40] Stories About Family Dynamics.

[00:27:23] The Neuroscience of Storytelling.

In this episode, Kevin Spencer and Alan Cohen 5talks about the importance of interpersonal relationships in the workplace, emphasizing the crucial role of understanding and connecting with others for success. The ability to interpret nonverbal cues, such as body language and facial expressions, and to read the room are highlighted as essential skills in building effective relationships.

In addition, Kevin and Alan discuss the significance of emotional intelligence and empathy in developing exceptional leadership skills. They mention being brought into companies to help leaders enhance their emotional intelligence and empathy. They also believe that emotional intelligence is the key to success and that it distinguishes exceptional leaders from those who are merely competent.

QUOTES

• “One of the things I like about emotional intelligence is it's that ability to be energized and energize the people around you.” - Kevin Spencer
• "The set of tools that comprise emotional intelligence are the most important skills and tools that any business owner or leader, entrepreneur or parent needs to develop and master." - Alan Cohen
• “I'm often brought into companies and into businesses to help leaders learn how to be more emotionally intelligent and learn how to develop empathy and all the different aspects of emotional intelligence, which really, I believe, are the keys to our success.” - Alan Cohen
• “The interpersonal relationships are, that's what separates people who are just good at their jobs from people who are exceptional leaders.” - Alan Cohen
• “So checking in with people is so important because otherwise if we're missing those cues, we're not connecting with people in a way that can create meaningful exchange.” - Alan Cohen
• “Sometimes we don't know how to relieve our stress or position our stress in a different way. And I think that's important by people understanding or sharing the words that you really want to hear at that point in time.” - Kevin Spencer

SOCIAL MEDIA LINKS

Kevin Spencer

Instagram: https://www.instagram.com/kspencer007/

LinkedIn: https://www.linkedin.com/in/kevinspencer007/

Alan Cohen

Instagram: https://www.instagram.com/alansamuelcohen/

Facebook: https://www.facebook.com/alansamuelcohen/

LinkedIn: https://www.linkedin.com/in/alan-samuel-cohen-33a7418/

WEBSITE

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