Storytelling is an important part of what we do at the Cabinet for Health and Family Services. Sharing genuine stories about our lives and the Kentuckians we serve boosts morale and builds trust. Today’s guest Susan Dunlap is Executive Director in the Office of Public Affairs. As spokesperson for the largest cabinet in state government she brings common sense and C-suite experience to the conversation. Tune in to find out what we’ve discovered about successful and not-so-successful communication strategies, along with some heartfelt stories of our own.