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Sharing Valued Feedback 3/4
Delivering feedback constructively
Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:
https://www.surveymonkey.co.uk/r/N72QP67
Before sharing feedback, consider the other person’s feedback preferences to determine:
- When you should do it - a time unlikely to be cancelled and soon enough to be useful;
- Where - ideally a safe space that’s comfortable for sharing confidentially; and
- For how long - enough time for questions and to make it a collaborative discussion.
If you don’t know the other person well, or you’re concerned about how they might react to the feedback, then there’s a feedback delivery framework you can try called OILS:
- Observation - what did they say or do and when?
- Implication - how did their actions affect you?
- Listen - invite them to ask questions and get clarity.
- Suggest - propose what they could do.
When you share an implication, it’s crucial to steer clear of subjective judgements about them as an individual, such as who they are or what they believe. Either stay objective or if you make things subjective, make it about your own feelings.
Your task for today is to spend 5 minutes preparing some feedback for someone in particular. Determine the time and place, as well as outline what you’ll share with them. Refer to your feedback log and be sure to prioritise what you want to share, trying to include both strengths and development ideas.
Once you’ve shared feedback with them, consider asking them for feedback on your approach.
View all episodes
By Benjamin FordDelivering feedback constructively
Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:
https://www.surveymonkey.co.uk/r/N72QP67
Before sharing feedback, consider the other person’s feedback preferences to determine:
- When you should do it - a time unlikely to be cancelled and soon enough to be useful;
- Where - ideally a safe space that’s comfortable for sharing confidentially; and
- For how long - enough time for questions and to make it a collaborative discussion.
If you don’t know the other person well, or you’re concerned about how they might react to the feedback, then there’s a feedback delivery framework you can try called OILS:
- Observation - what did they say or do and when?
- Implication - how did their actions affect you?
- Listen - invite them to ask questions and get clarity.
- Suggest - propose what they could do.
When you share an implication, it’s crucial to steer clear of subjective judgements about them as an individual, such as who they are or what they believe. Either stay objective or if you make things subjective, make it about your own feelings.
Your task for today is to spend 5 minutes preparing some feedback for someone in particular. Determine the time and place, as well as outline what you’ll share with them. Refer to your feedback log and be sure to prioritise what you want to share, trying to include both strengths and development ideas.
Once you’ve shared feedback with them, consider asking them for feedback on your approach.