Local entrepreneur Shehnaaz Latif is an Impact Practitioner, working with UK charities, trusts, foundations and commissioners, and increasingly, with SMEs, providing training, consultancy and coaching support on the Theory of Change, defining outcomes and collecting, analysing and reporting on key impact data. She is also a wellness coach, and in this interview shares insights into her career, working life and philosophy. See https://tootservices.co.uk/