🎙 Captive Conversations: Sheri from Bill's

In this episode, I sit down with Sheri, Marketing Director at Bill's, to chat about her inspiring leap from retail to hospitality.
Sheri shares what she learned from her time at M&S—from the precision of retail logistics to the fast-paced, creative hustle of hospitality marketing. 💡

🍓 The Bill's Rebrand Journey

Sheri breaks down how they’ve injected more colour and playfulness into the brand while staying true to their seasonal, fresh roots. 🍓🍃
She shares how they’re reaching new audiences and expanding Bill’s appeal through their bold new identity.

📲 Digital Marketing Deep Dive

For digital marketing lovers, Sheri explains how Bill's is using digital to drive customer engagement.
It’s a must-listen if you’re curious about how digital marketing, loyalty, and brand storytelling collide in hospitality. 👊

🎧 Episode Highlights:

• (08:26) Journey From Retail to Hospitality Marketing
• (20:31) The Origin and Rebrand of Bill's
• (28:45) Digital-Led Loyalty Strategies and Platforms
• (39:22) Evolution and Future of Bill's Brand
• (50:27) Marketing Strategies for Customer Engagement
• (58:29) Booking Platform Integration Strategies

📲 Listen now:

• 👉 Spotify 🎙
• 👉 Apple 🎙
• 👉 YouTube 📹

🌟 Pod Answers:

• Best Hospitality Experience: Murano
• Best Hospitality Tech: McDonalds App
• Best Restaurant: Josephine
• Best Burger: Bleecker
• Best Hotel: The Goring Hotel

🔗 Links to check out from the show notes:

• 📣 Bill's
• 📣 Airship

#HospitalityIndustry, #Marketing, #BrandTransformation, #Retail, #Woolworths, #Marks&Spencer, #DigitalEvolution, #CustomerLoyalty, #Engagement, #PersonalizedCRM, #PizzaPilgrims, #QuickServiceRestaurants, #Convenience, #User-Friendliness, #Technology, #Amsterdam, #StockManagement, #CampaignPlanning, #Rebranding, #Colorful, #Playful, #Seasonality, #Freshness, #DigitalStrategies, #OpenTable, #PaidSocial, #PPC, #CustomerJourneyOptimization, #DataCapture, #Incentives, #Bill'sRewards, #DeliveryService, #TouchlessLoyaltyProgram, #RetailVentures, #Podcasts, #Gamification, #McDonalds, #Salesforce, #OpenTableAPI, #BookingWidget, #BookingEngine, #TheIvy, #Integration