She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

In this She's So Suite podcast episode, I sit down with Tara Goldman, co-founder and executive coach at Goldhue. Tara shares her dynamic career journey and emphasizes the transformative power of face-to-face interactions and the role of empathy and accountability in digital communication, especially in remote work environments.

Listen in as Tara reflects on her career transitions, the significance of communication over technical skills in hiring, and the delicate balance of personal and professional life.

Timestamps

0:00 - Preview & Intros

5:45 - Tara's self-reflective career decisions

8:00 - Career aspirations growing up

13:30 - Dealing with self-doubt while taking up new jobs

17:45 - Fostering genuine relationships with empathy

23:10 - We are a team

25:10 - Seek to understand

28:28 - Being agile and applying lessons learned

32:00 - Finding new opportunities and building a network

35:30 - Staying in touch with ex co-workers

38:30 - Empowering women

41:00 - Building confidence

45:00 - Optimising for personal and professional priorities

48:48 - Be intentional about your choices

Connect with the guest:

Tara Goldman : https://www.linkedin.com/in/tara-goldman/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, mentoring for women, c-suite women, women in c-suite, women leaders, female leadership, women in tech, tech women

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at https://www.clientsuccess.com

In this empowering episode of the She's So Suite podcast, I am joined by an extraordinary guest, Giuliana Corbo (CEO, of Nearsure) with me. Together we dive deep into Giuliana's remarkable journey to becoming a tech industry leader.

Giuliana discusses the value of failure as a crucial lesson in personal and professional development, emphasizing its role in fostering a growth mindset. She also shares her mission to empower women, particularly in Latin America, by leading by example and offering opportunities like tech scholarships. Kristi and Giuliana exchange insights on the importance of routines, personal well-being, and the power of storytelling in inspiring future leaders. Stay tuned as we explore the vibrant world of female executives and uncover the keys to their success.

Timestamps

0:00 - Preview & Intros

3:30 - From dream to reality

9:35 - Learn as you grow

14:56 - Latin American talent

16:45 - Nearshore's rapid growth, culture & opportunities

19:30 - Inspiring women to pursue their ambitions boldly

24:54 - Prioritizing self to find balance

31:10 - Embrace early failure to diminish future problems-- learn resilience

36:50 - Continuing learning for growth

41:36 - Giuliana's ONE thing

43:40 - Kristi's book recommendation

Connect with the guest:

Giuliana Corbo: https://www.linkedin.com/in/giulianacorbo/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, personal fulfillment, post-sales customer experience, feedback in business, company culture, mentoring for women, personal growth, professional development, learning from competitors, women in tech, empowering women, career accomplishments, company growth, cultural impact, women in leadership, personal balance.

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Rebecca Jones, the President at Mosaicx joins me, Kristi Faltorusso, for this episode to share her incredible journey. Rebecca's path to success is one of resilience, mentorship, and the pursuit of purpose. Along the way, she faced significant challenges, including job loss during the COVID-19 pandemic, and has found innovative ways to navigate her career and personal growth. She also emphasizes the importance of aligning personal values with professional roles, creating a personal brand, and seeking support from mentors and peers.

Timestamps

0:00 - Preview & Intros

2:36 - Kristi's initial impressions and connection with Rebecca

3:30 - Rebecca's career aspirations growing up & career journey

11:36 - Overcame obstacles & empowering self through belief and opportunity

18:00 - Mentorship is mutually rewarding and meaningful

20:36 - Recognizing and dealing with grief after job loss during COVID

27:00 - Rising like a phoenix

34:16 - Contributions to the national suicide hotline support

37:50 - Participation in the Global Mental Health Task Force in collaboration with the UN

42:48 - Advise on believing in oneself and surrounding oneself with supportive people

Connect with the guest:

Rebecca Jones: https://www.linkedin.com/in/rebecca-lynn-jones/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, mentoring for women, executive women leaders, women in leadership, accomplished women, leadership roles, Mosaic, victim notification technology, domestic violence experiences, job loss, mindset shift, career challenges, personal growth, job search strategies, women empowerment, National Suicide Hotline, Global Mental Health Task Force.

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Maria Burch, the Chief Customer Officer at Trustwell, joins me, Kristi Faltorusso, CCO at Client Success to open up about her dynamic career journey, emotional challenges of leadership, and strategies for building confidence through power poses and affirmations. They also delve into the complexities of navigating male-dominated industries, the importance of female empowerment, the philosophy around work-life integration, the mental health benefits of fitness routines, and Maria's role in creating supportive environments for her team.

Timestamps

0:00 - Preview & Intros

5:01 - Aspirations & career path growing up

9:10 - Embracing discomfort for growth

11:21 - Leading is taking predictive risks

15:58 - Navigating difficulties working in male-dominated environments

22:15 - Maria's career accomplishments

26:50 - Empowering upcoming women leaders

33:20 - Work-Life integration

38:50 - Commitment to growth through continuous learning

42:02 - Maria's future aspirations

43:36 - Words of affirmation

Connect with the guest:

Maria Burch: https://www.linkedin.com/in/mariaburch/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, post-sales customer experience, mentoring for women, Maria Burch, Chief Customer Officer, customer success, female leadership and empowerment, employee relationships, empowering female leaders, women in tech.

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Nurit Shiber, Chief People Officer at Axonius, joins me in this episode to discuss her career milestones, challenges navigating motherhood and career growth, and the necessity of practicing gratitude, self-reflection, and making mindful choices. Nurit also shares her passion for mentoring high school students. Tune in to our conversations filled with wisdom, authenticity, and actionable insights that will leave you inspired to reflect on your path and pursue a fulfilling life.

Timestamps

0:00 - Preview & Intros

3:00 - The ideal company criteria

6:50 - Early career aspirations & journey

9:30 - Being intentional about career choices

11:47 - Being a courageous coward

14:45 - Overcoming burnout and reassessing the focus of life

19:38 - Balancing career, motherhood, and finding inner peace

22:40 - Pause - Reflect - Redefine

25:30 - Celebrating Nurit's career successes

30:12 - Importance of role modeling and emphasizing early mentorship

33:31 - Balancing Career and Motherhood

37:37 - Slowing down

39:19 - Future Ambitions & Desires

40:32 - Why suffer?—choosing fulfillment and happiness

Connect with the guest:

Nurit Shiber: https://www.linkedin.com/in/nurit-shiber/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, mentoring for women, Work-Life Balance, Career Achievements, Empowering Women, Approach to Leadership, Career Path, Organizational Psychology, HR Leadership, Axonius, People-Centric Approach, Motherhood and Career

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

In this episode, Laura Ritchie, CEO of Radial & I sit down to reflect on her career journey. Laura shares powerful lessons about prioritizing significance and purpose over status. She advocates for maintaining strong social connections for a happier, longer life. She offers profound insights into female leadership, spotlighting systemic issues from the McKinsey Women in the Workplace study and stressing the need for actionable diversity and inclusion efforts. Laura's commitment to mentorship and advocacy shines through, as she speaks on fostering a respectful workplace culture and breaking down barriers for women.

Tune in for inspiring advice on navigating career challenges, maintaining work-life balance, and leading with empathy and impact. Whether you're an aspiring leader or looking to champion change within your organization, Laura Ritchie's story is one you won't want to miss. So grab your headphones, hit play, and get ready to be motivated by the unique journey of a true trailblazer in the C-suite!

Timestamps

0:00 - Preview & Intros

5:00 - Career aspirations growing up

9:04 - Being comfortable outside of comfort zone

13:10 - Listen to your gut

13:40 - Becoming the CEO

15:40 - There is not enough of us

21:15 - Don't be close-minded

24:00 - Influencing the career trajectory of others as a leader

26:33 - Empowering future women leaders

27:55 - Don't presume, reach out for help

30:10 - Balancing work & life

34:35 - Zoom out to know the significance

38:25 - Women in leadership

43:00 - YOU are a LEADER

Connect with the guest:

Laura Ritchey: https://www.linkedin.com/in/laura-ritchey-55836a8/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, Chief Executive Officer (CEO), mentoring for women, career advice for women, female leadership, McKinsey Women in the Workplace study, women in business, women of color, leadership roles, diversity and inclusion, recruitment support, executive women leaders.

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Sam Loveland, the Chief Customer Officer at SalesLoft, joins me to share her incredible journey in the tech and business world. From navigating a male-dominated industry to diving into the importance of feedback, Sam & I explore the challenges and strategies for transitioning into leadership roles. We also touch upon the value of mentorship, and the significance of a supportive system in achieving career aspirations.

Timestamps:

0:00 - Preview & Intros

3:50 - Navigating career & family life

6:06 - Early aspirations to become a doctor

7:20 - Quitting computer science

10:45 - Prioritizing family over career

17:35 - Moving laterally, making tough decisions

20:40 - Women in STEM roles

23:20 - Celebrating career success

27:32 - Mentoring and guiding women

29:30 - Expertise brings value; management isn't everything

38:05 - Ask for help

40:30 - Feedback is a gift

45:10 - Love what you do and prioritize personal time

Connect with the guest:

Sam Loveland: https://www.linkedin.com/in/sam-loveland-b19775/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, customer experience, mentoring for women, safe environment for feedback, women led leadership roles, work-life balance, mentorship, gender dynamics, career satisfaction, career transitions, vulnerability in leadership, female representation in tech, SalesLoft, ServiceNow, empowering women, career planning

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

In this episode of the She's So Suite Podcast, you'll find a treasure trove of insights and actionable advice on leadership, diversity, inclusion, and achieving both personal and professional success. Sunaina Lobo, the dynamic Chief People Officer at Gong, joins Kristi Faltorusso to discuss the crucial role of relationships, mentorship, and authentic leadership in fostering inclusive workplace environments.

Sunaina also passionately shares her commitment to empowering women in STEM and advancing diversity within corporate structures.

Timestamps

0:00 - Preview & Intros

4:01 - Creating "raving fans" among customers

6:07 - Happy employees equals happy customers

9:50 - Suni's love for music growing up

13:20 - Aspirations to become the Chief People Officer

18:17 - Overcoming challenges as an outsider

22:57 - Losing self-authenticity

24:30 - Embracing diversity as a part of company culture

29:55 - Mentoring and investing in other's careers

33:30 - Promoting STEM education for girls locally and globally

35:13 - Encouraging women's workforce retention

37:00 - Supporting women to focus on family & career opportunities

41:07 - Ruthless prioritization is essential

45:00 - Career is a journey, not just a destination

47:00 - Be a multiplier

Connect with the guest:

Sunaina Lobo: https://www.linkedin.com/in/sunaina-lobo-4b0a2319/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, company culture, mentoring for women, Sunaina Lobo, Leadership Approach, Mentoring, Coaching, Sponsoring, Women in STEM, Maternity Support, Career Journey, Executive Female Leaders, Diversity and Inclusion, Organizational Culture, Work-life Balance, Talent Acquisition, Gong, Revenue Intelligence, Employee Well-being, advisory work in business.

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite.

Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Steph Reck, CRO at Japhy AI, joins me on the She's So Suite Podcast and sheds light on the emotional challenges of layoffs, and the importance of supporting affected employees. They also discuss the biases in traditional hiring practices, which can overlook diverse, talented individuals. Steph emphasizes leaders' role in creating a collaborative, inclusive, and safe work environment.

Timestamps

0:00 - Preview

1:23 - Meet Steph Reck

5:05 - Break down silos, work cross-functionally

7:30 - The aspiration to be a Pediatric Cardiologist

12:05 - Don't let anybody get in your way

17:00 - Impact of layoffs and the struggle with corporate decisions

23:45 - Supporting staff to plan for success and growth

26:06 - Recruitment, the bias for a university degree & compensation

41:40 - Mentoring former employees

45:21 - The voice goes unheard

48:50 - They don't know what they are doing

53:00 - Be the voice, open the door, fail forward

Connect with the guest:

Steph Reck: https://www.linkedin.com/in/stephaniereck/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

_____________________

Keywords:

career prioritization, career advancement, Chief Revenue Officer (CRO), mentoring for women, staff layoffs, employee support, leadership empathy, talent diversity, hiring biases, sales recruitment, cross-functional collaboration, AI startup challenges, career mentorship

_____________________

About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.

She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠https://www.clientsuccess.com/⁠

Natalie Beckerman, Global Head of Customer Support Operations at IHG Hotel and Resorts joins me to share her dynamic career path filled with wild challenges, pivotal moments, and empowering leadership. She’ll offer insights into contrasting experiences with different leadership styles and the role of a leader in making her feel empowered to deliver results in seemingly impossible situations. Natalie also outlines her structured approach to assessing career moves and ensuring alignment with personal vision and values.

Timestamps

0:00 - Preview & Intro

2:40 - Obsession for Customer Success

9:05 - Power of positivity & leadership

13:00 - Contrasting leadership styles

22:46 - Instilling a customer-centric mindset

25:50 - Learning it is time to let go

29:20 - Empowering women

34:45 - Be strong, learn to say NO

41:55 - Control your journey

Connect with the guest:

Natalie Beckerman: https://www.linkedin.com/in/nataliedbeckerman1/

Connect with Kristi Faltorusso:

Website: ⁠⁠⁠⁠https://www.kristifaltorusso.com/⁠⁠⁠⁠

LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/kristiserrano/⁠⁠⁠⁠

Follow the Podcast

YouTube: ⁠⁠⁠⁠https://www.youtube.com/playlist?list=PLvmKTIOWzy8e3kbzHr4f9VMr1oGfK5Qc_⁠⁠⁠⁠

Spotify: ⁠⁠⁠⁠https://open.spotify.com/show/0Pf1SZMvfwvSJTA6WnpNjP⁠⁠⁠⁠

Apple Podcasts:⁠⁠⁠⁠ https://podcasts.apple.com/us/podcast/shes-so-suite-podcast/id1730535499⁠⁠⁠⁠

To learn more about Wednesday Women check out their

Website: ⁠https://www.wednesdaywomen.org/⁠

LinkedIn page: ⁠https://www.linkedin.com/company/wednesday-women/⁠

Connect with the Show Producer:

Manali: https://www.linkedin.com/in/manalibhat/

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Keywords:

customer experience, mentoring for women, female leadership, c-suite women, future leaders, career advice, mentorship, networking, leadership roles, female executives, Oracle Applications Service Excellence, She's So Suite podcast

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About She's So Suite Podcast:

Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.