This is a special “behind the biz” episode where we go 1-on-1 with the businesses that sponsor this podcast and service the student housing industry.

 In this episode I interview Steve Carter with Carter-Young Inc.  I don’t care how low your delinquency is, everyone ends up having a resident that leaves your community owing for damages or un-paid rent that ends up becoming bad debt.  Steve and his company have built a platform on recovering bad debt for student housing providers.  They’ve taken the time to understand the student customer and the guarantor relationship and developed a tactical strategy for collecting those balances.