Dilip Sawhney, Managing Director, Rockwell Automation India discusses how organizations should transform themselves to become more adaptive to change, in conversation with Dr Srini Srinivasan, Managing Director, South Asia, Project Management Institute.

What role does a leader play in driving tangible results for an organization undergoing transformation? What should businesses do to deliver better customer experience, while contending with the fast-paced changes taking place in the operating environment? How does standardization of processes across an organization drives resilience and enhances flexibility?

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