My Quest for the Best with Bill Ringle

Shifting perspectives makes all the difference with guest expert Lance Loya

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Lance Loya, author of The WE Gear: How Good Teammates Shift from Me to We

Bill Ringle and Lance Loya discuss improvements you can make to allow the team you have to do their very best for small business leaders.

>>> Visit MyQuestforTheBest.com  for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations.

MQ4B Booster 22.7 — Use confrontation effectively
Interview Insights
Top 3 Takeaways
  1. Being the manager or the leader does not guarantee loyalty. Loyalty is created by being proactive, invested, empathetic, and loyal yourself.
  2. While the leader is the head of the pack, she or he is still a team member and not above others.
  3. Intentional listening is thoroughly absorbing what the other person is saying instead of thinking about what you have to say next while the other person is talking.
    4. Read the Show Notes from this Episode
    • Lance talks about his high school chorus teacher Vicky Smith and how she sets a great example of being a good teammate. [01:02]
    • Ms. Smith’s influence on him helped him handle problems within the team and recognize leadership skills, like when one of his teammates, AJ forgot the team uniform. [05:09]
    • Lance talks about what builds a great team. [07:10]
    • Why your title as team leader does not entitle you to loyalty. [08:18]
    • The familiar misconception people often have with loyalty, explaining his acronym ALIVE: active, loyal, invested, viral, and empathetic. [13:20]
    • CASE: Jimmy and how he became more proactive in delivering his best when he committed to being fully part invested after understanding more purpose of his job. [14:32]
    • This activity allows Lance to help others have a clear understanding of each team member’s values. [16:55]
    • CASE: George exemplifies how casual conversation can strengthen the relationship with your team members. [19:31]
    • My Quest for the Best lightning round begins. [24:01]
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      Expert Bio

      Lance Loya is the founder and CEO of The Good Teammate Factory. A former sports coach turned bestselling author, blogger, and professional speaker, he specializes in getting organizations to improve teamwork and create better teammates. Lance has authored eight books on the art of being a good teammate, including the adult nonfiction title “The WE Gear,” which made Forbes’ list of “20 Books to Make You a Better Coach or Mentor.” His books, keynotes, and seminars have inspired readers and audiences around the globe. Other experts concentrate on improving teamwork, but Lance concentrates on improving the teammate. Lance’s method works!

      Contact Info and Social Media for Lance Loya
      • Primary website
        • Travels from: WINDERMERE, Florida
          • Connect on: Twitter | LinkedIn | Instagram | YouTube | Facebook
            • Resources Mentioned During the Interview

            Below are key people, places, books, quotes, websites and other resources that we discussed, so you can explore further.

            • Publix Grocery Stores.
              • T. Harv Eker
                • Published by Lance Loya
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