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In this episode, Ryan takes last week’s big ideas—responsibility, self-accountability, and accountability—and puts them to work in real life. Because it’s one thing to define them. It’s another to live them on a Tuesday morning when your shift is short-staffed, someone’s late, and the fryer’s down.
He breaks down how each plays out on the frontline:
Ryan also riffs on Dan Davies idea of The Unaccountability Machine, a system that quietly runs on blame, excuses, confusion, and waiting. He shows how to shut it down by turning blame into curiosity, excuses into ownership, confusion into clarity, and waiting into action.
By Ryan BondIn this episode, Ryan takes last week’s big ideas—responsibility, self-accountability, and accountability—and puts them to work in real life. Because it’s one thing to define them. It’s another to live them on a Tuesday morning when your shift is short-staffed, someone’s late, and the fryer’s down.
He breaks down how each plays out on the frontline:
Ryan also riffs on Dan Davies idea of The Unaccountability Machine, a system that quietly runs on blame, excuses, confusion, and waiting. He shows how to shut it down by turning blame into curiosity, excuses into ownership, confusion into clarity, and waiting into action.